Our Approach

At FirstCol we understand the importance of delivering fully compliant agency staff who are ready to work. Our ethos is Coverage, Quality, Compliance. We have a reputation for delivering a high quality and helpful service that meets the needs of very busy healthcare providers at very short notice.

Coverage

• 97% shift fill rates
• Fast shift coverage, within 15 minutes
• 1000s of staff ready to work

Quality

• All Agency Workers vetted to NHS standards
• Effective & timeous incident and complaint handling
• Mandatory training aligned to the ‘Skills for Health’ Core Skills Training Framework

Compliance

• Robust registration/recruitment checks
• Regular reviews & supervision for all staff
• All Agency staff have a profile to evidence compliance

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